Processing and Shipping Times:

The order preparation time is 1 to 2 working days.

Delivery time is estimated based on the destination and the delivery method chosen (e.g. standard delivery, express).

Please note that the deadlines indicated may be extended during busy periods (end of year holidays, strikes, etc.).

Delivery Methods and Costs:

* Free delivery from 60 euros in France and from 80 euros to other European countries *

Letter Followed	The Post Office	3.50 €	2 to 4 working days
Delivery to collection point	Mondial Relay or Colissimo Withdrawal	3.90 €	2 to 4 working days
Home delivery	Colissimo Home	6.50 €	2 to 4 working days
Home delivery against signature	Colissimo Signature	7.90 €	2 to 4 working days
DOM TOM	Colissimo Home	15.00 €	5 to 15 working days
Delivery Europe*	Colissimo	9.90 €	4 to 8 working days
International Shipping **	International standard	14.90 €	5 to 10 working days

* List of countries concerned : Germany, Belgium, Spain, Luxembourg, Netherlands, Austria, Ireland, Italy, Portugal, Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Greece, Finland, Croatia, Bulgaria, Cyprus, Malta, Romania.

** List of countries concerned : United Arab Emirates, Australia, Canada, Switzerland, United Kingdom, Hong Kong SAR of China, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States

Reception and Verification of the Package :

The buyer is required to check the conformity of the package upon receipt, in the presence of the delivery person and note any anomalies. (damaged package, missing or broken items) on the delivery note, he has 3 days to confirm his findings to the carrier by registered letter.

Delivery Delay :

If the package is not delivered within the expected time, the buyer must contact customer service by email at: sav@djanetbijoux.com specifying the order number within 3 days following the date indicated on the tracking.